SECOND ARROW COUNSELING
FAQs List
Are you currently accepting new clients?
I’d love to connect with you! Feel free to call or text me at 346-246-1819, email me at etaylorlcsw@proton.me, or complete the CONTACT form to schedule an initial appointment. I look forward to connecting with you!
What issues do you specialize in?
I work with adults who are navigating the challenges of trauma, anxiety, ADHD, and autism. These experiences can shape how you process emotions, relate to others, and move through daily life. You may feel stuck in patterns of overwhelm, uncertainty, or self-doubt, or struggle to make sense of how your mind and body respond to stress.
In our work together, we’ll focus on understanding the unique ways these challenges affect you while honoring the strengths and perspectives that make you who you are. Therapy offers a space to explore your experiences without judgment, develop skills to manage life’s demands, and reconnect with a sense of confidence and clarity. My aim is to support you in creating a life that feels both authentic and aligned with your values.
Do you work with insurance, and how does that process work?
Yes, I work with several major insurance providers through my partnership with Headway. Headway helps manage the verification of your benefits and the submission of claims, making the process more straightforward.
If you’re using insurance, I recommend reviewing your coverage to understand any copays, deductibles, or out-of-network benefits that might apply. For more details on the plans I accept and information about rates, out-of-network options, and other policies, please visit my Rates & Insurance page.
If you have any additional questions about insurance or payment options, feel free to reach out.
Do I need a specific diagnosis to work with you?
If you’re using insurance to cover therapy, a formal diagnosis is required as part of the claims process. For self-pay clients, a formal diagnosis is not necessary, though we’ll still begin with an assessment to collaborate on a shared understanding of your goals and needs.
When it comes to neurodiversity, I understand that obtaining a formal diagnosis of autism or ADHD as an adult can be costly and access to providers for testing is often limited. I respect self-diagnosed individuals and those who resonate with the experiences of neurodivergent communities. You do not need a formal diagnosis to work with me—I’m here to support you based on your lived experiences and unique perspective.
For more information about insurance requirements and payment options, please visit my Rates & Insurance page. If you have any questions, feel free to reach out—I’m happy to clarify.
Do you diagnose autism or ADHD?
No, I do not provide formal diagnoses for autism or ADHD. These diagnoses require a comprehensive evaluation conducted by a psychologist, psychiatrist, or medical professional who specializes in assessing neurodevelopmental conditions.
If you’re seeking a formal evaluation, I can help guide you in finding a provider who aligns with your needs. I understand that accessing testing services can be challenging, and I’m here to support you in navigating this process.
While I don’t diagnose, I do provide neurodiversity-affirming therapy that respects and honors your lived experiences. Whether you have a formal diagnosis or not, I’m here to offer support and strategies tailored to your unique needs.
How do I know if you’re the right therapist for me?
Finding the right therapist is a deeply personal and important decision. Therapy works best when you feel comfortable, supported, and understood, and I want to ensure that we’re a good fit for your needs and goals.
To help you make this decision, I offer a complimentary 15-minute consultation. During this call, we’ll discuss what you’re seeking support for, my approach to therapy, and any specific questions or concerns you may have. This is a chance for us to get a sense of how we might work together and for you to determine if my style and expertise feel aligned with what you’re looking for.
If you’re feeling uncertain about starting therapy or unsure of where to begin, that’s okay too. This call can be a helpful first step to explore your options and clarify what you need. Ultimately, my goal is to create a collaborative and affirming space where you feel empowered to take the next step in your journey—whether it’s with me or another provider who’s right for you.
What can I expect from my first session?
Your first session is an opportunity for us to begin building a strong, supportive foundation for our work together. This initial meeting is designed to help me understand your unique experiences, challenges, and goals while giving you a sense of how therapy with me works.
We’ll start with a comprehensive clinical assessment, which serves as the foundation for creating a personalized and collaborative treatment plan tailored to your needs. This process allows us to explore your current concerns, past experiences, and the patterns or themes that may be influencing your life. My aim is to approach this conversation with curiosity, compassion, and without judgment, ensuring you feel comfortable sharing at your own pace.
We’ll also review any forms you’ve completed before the session, clarify expectations, and discuss any questions or concerns you may have. This is your time to share what feels most important to you, whether that’s what brought you to therapy, what you hope to gain, or simply what feels challenging right now.
This first session is more than just gathering information—it’s about establishing trust, demystifying the therapy process, and creating a collaborative space where you feel empowered and supported. If there’s something that doesn’t feel right or if you have specific preferences for how we work together, I encourage you to share—your comfort and needs are at the center of this process.
By the end of the session, we’ll have a clearer understanding of how therapy can support you and a plan for moving forward in a way that feels authentic and meaningful to you.
How does telehealth work?
Telehealth therapy allows us to connect virtually through a secure, HIPAA-compliant platform. This means you can attend sessions from the comfort of your own home or any private space where you feel at ease, as long as you’re physically located in Texas during our session.
All you need is a reliable internet connection and a device with a camera and microphone, such as a laptop, tablet, or smartphone. Before our first session, I’ll provide clear instructions for accessing the platform, so you feel confident and prepared.
Many clients find telehealth to be a convenient and effective way to engage in therapy, offering the same supportive connection as in-person sessions while eliminating the need for travel or navigating geographic barriers. Whether you’re new to telehealth or have concerns about the process, I’m here to answer your questions and help ensure a smooth experience.
How do you maintain confidentiality in telehealth sessions?
Confidentiality is a cornerstone of therapy, and telehealth is designed to uphold the same standards as in-person sessions. I use a secure, HIPAA-compliant platform to ensure your personal information and conversations remain private. The platform encrypts all data, protecting it from unauthorized access.
It’s also important to consider your environment during sessions. Choosing a quiet, private space where you feel comfortable can help maintain your confidentiality. If privacy at home is a concern, we can discuss strategies to create a secure setting, such as using headphones or scheduling sessions at a time that works best for you.
If you have any additional questions or concerns about telehealth confidentiality, I’m happy to address them and ensure you feel secure and supported throughout the process.
What is your approach to therapy?
My approach to therapy is collaborative and grounded in a deep respect for your unique experiences. Together, we’ll create a supportive environment where you feel comfortable exploring your thoughts, emotions, and challenges with openness and curiosity.
Through thoughtful exploration and dialogue, we’ll work to identify patterns and influences that shape your experiences, offering clarity and insight along the way. Drawing from cognitive-based therapies, somatic practices, and parts work, I tailor our work to address the connection between your mind and body, helping you develop tools to navigate life’s complexities with greater confidence and self-compassion.
Therapy is an opportunity to deepen your understanding of yourself, resolve inner conflicts, and cultivate growth that feels authentic and empowering. My goal is to celebrate your strengths and support you in creating a life that feels aligned with your values and true to who you are.
What should I do to prepare for my first session?
It’s common to experience a mix of emotions as you prepare for your first session. What matters most is that this time is all about creating a supportive environment where you feel understood and comfortable being yourself. Before we meet, I’ll provide you with a few forms to complete. These will help me get a better understanding of your background and goals for therapy. If you have any questions about the forms, feel free to reach out; I’m happy to help.
During the session, we’ll take time to get to know each other and discuss what you’re looking to get out of therapy. You don’t need to have everything figured out; just come as you are. It can be helpful to think about what’s been on your mind lately or what’s motivating you to seek support, but it’s okay if you’re not sure where to start.
Make sure you’re in a comfortable, private space with a reliable internet connection for our telehealth session. You might also want to have a notebook or some water nearby, but this isn’t required. Most importantly, remember that this is your time, and I’m here to meet you wherever you are.
How long are therapy sessions, and how often will we meet?
Sessions are typically 55 to 60 minutes long, providing dedicated time to focus on your goals and explore the challenges you’re facing. We’ll work together to determine a meeting schedule that best supports your needs and aligns with your life. Many clients find that weekly sessions help create consistency and momentum in the therapeutic process, particularly when addressing ongoing challenges or exploring deeper patterns.
As therapy progresses, we can adjust the frequency of sessions based on what feels most helpful for you. Some clients choose to meet biweekly or as needed once they’ve developed tools and feel more confident navigating life’s complexities. This flexibility allows us to tailor therapy to your evolving needs and ensure it remains meaningful and sustainable.
What happens if I need to cancel or reschedule a session?
Life happens, and I understand that schedules can change. If you need to cancel or reschedule a session, I ask that you provide at least 24 hours' notice. This allows me to offer the time to another client who may need support.
Cancellations or missed appointments without 24 hours' notice may result in a $75 cancellation fee. I aim to be as flexible as possible and am happy to work with you to find a new time that fits your schedule. If you have any questions or concerns about this policy, feel free to reach out.
What are your office hours and availability for sessions?
My office hours are Monday through Thursday, 8:30 AM to 4:30 PM. Sessions are scheduled between 9:00 AM and 3:15 PM to ensure I have time outside of session hours to respond to inquiries, manage administrative tasks, and prepare for our work together.
If you have questions or need assistance outside of these hours, feel free to reach out, and I’ll get back to you as soon as possible during the next business day.